MrSloty Casino Privacy Policy

At MrSloty Casino, we respect your privacy and are fully committed to protecting the personal data you share with us when you register, deposit, play, or withdraw funds on our platform. This Privacy Policy explains how we at MrSloty collect, use, store, and safeguard your information whenever you interact with mrsloty.com, our mobile site, tablet version, or the Mr Sloty app. By creating an account and using our services, you agree to the practices described below.

Information We Collect

When you complete your Mr Sloty login or register a new account with us, we collect certain personal and technical data to verify your identity, process transactions, and provide a secure gaming environment. Our casino collects this information directly from you and automatically through your use of our services.

• We gather registration details such as your name, date of birth, email address, phone number, and country of residence
• We collect payment information when you make an Mr Sloty deposit or request an Mr Sloty withdrawal, including transaction history and the payment methods you use
• We record your gaming activity, including games played, stakes, wins, and bonus usage, to improve our services and ensure fair play
• We log technical data such as IP address, browser type, device information, and login timestamps whenever you access MrSloty Casino
• We may collect identity verification documents during KYC checks, particularly before processing your first Mr Sloty withdrawal

How We Use Your Information

We at MrSloty use the information we collect to operate, maintain, and improve our platform. We use your data to verify your age and identity, process deposits and withdrawals, prevent fraud and money laundering, and comply with our licensing obligations under Curacao Master License 34389464EU.

Our team also uses your contact details to send you important account notifications, respond to your inquiries through live chat or email, and, where you have opted in, notify you about Mr Sloty bonus offers, promotions, and VIP Mr Sloty rewards such as our Weekend Offer, Sunday Limited, and ongoing Missions and Shop rewards.

Cookies and Tracking Technologies

We use cookies and similar technologies on MrSloty Casino to remember your preferences, keep you logged in, and analyse how you use our site. These tools help us personalise your experience, including tailoring the Mr Sloty bonus offers you see, and allow us to measure the performance of our games and promotions. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties who help us run our business, including:

• Payment processors handling Visa, Mastercard, Bitcoin, Skrill, Neteller, and other supported deposit and withdrawal methods
• Identity verification and fraud prevention providers
• Game and live casino providers such as NetEnt, Play'n GO, and Vivo Gaming, where necessary to deliver gameplay
• Regulatory authorities and law enforcement, where legally required
• IT and customer support partners who assist us in maintaining our 24/7 live chat service

Any third party we work with is required to handle your data in accordance with applicable data protection laws and our contractual confidentiality requirements.

Data Security

We employ industry-standard encryption, firewalls, and secure servers to protect your personal and financial information from unauthorised access, alteration, or disclosure. Our security measures apply across our desktop site, mobile platform, and the Mr Sloty app. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory, and accounting obligations, including anti-money laundering requirements. If you close your account, we may still retain certain records relating to your deposits, withdrawals, and gaming history as required by law.

Your Rights

Depending on your jurisdiction, you have certain rights regarding the personal data we hold about you. We are committed to honouring these rights wherever applicable.

• You have the right to request access to the personal information we hold about you
• You may ask us to correct inaccurate or incomplete data
• You can request that we delete your data, subject to our legal retention obligations
• You may object to or restrict certain processing activities, including marketing communications
• You can withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below, and we will respond within a reasonable timeframe.

Restricted Jurisdictions

We do not knowingly collect or process data from residents of restricted countries, including Afghanistan, Cuba, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States, and Yemen. If we discover that an account has been created from a restricted location, we reserve the right to suspend the account and limit further data processing.

Children's Privacy

MrSloty Casino is intended solely for adults of legal gambling age. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal age, we will take immediate steps to delete that data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, your Mr Sloty withdrawal, or any aspect of your account, please reach out to our support team through live chat, available 24/7, or email us at [email protected]. For complaints, you can contact us directly at [email protected], and we will do our best to resolve your concerns promptly.